Understanding Push Notifications

Push notifications are messages sent directly to learners’ phones — even when the app is closed. They are used for reminders, forum replies, assignment deadlines, and more.

Free Plan Push Limits

  • 3,000 push notifications.
  • After 3,000 notifications, new messages will not be delivered.

Premium Plan Push Limits

  • Unlimited push notifications.
  • There is no cap. All learners receive all notifications.

How to Check Your Push Usage

  1. Go to the App Dashboard tab.
  2. Look at the Push notification usage section.
  3. The progress bar shows how many notifications have been sent and how many remain.

Warning Emails

If you are on the Free plan and reach 75% of your limit (750 notifications), the plugin automatically sends you a warning email. This helps you decide whether to upgrade to Premium before notifications stop.

Weekly Summary Emails

Every Monday, Free-plan sites receive a weekly email summarizing:

  • How many learners hit a limit.
  • How many offline downloads were blocked.
  • How many learners asked you to unlock more features.

This email helps you understand if your learners need more than the Free plan offers.

Was this page helpful?