Troubleshooting


The language switcher does not appear

Possible Cause Solution
Plugin is disabled Go to Site Administration → Plugins → Local plugins → Edwiser Localizer and ensure Enable is checked.
No languages selected In the Translate To setting, select at least one language.
Course forces a language Check the course settings. If Force language is set, the switcher hides automatically.
On customizer or grader page The switcher intentionally hides on the RemUI Customizer and Edwiser Grader pages.
Caching Purge Moodle caches (Site Administration → Development → Purge caches) and hard-refresh your browser (Ctrl+F5 or Cmd+Shift+R).

The switcher appears but translation does not work

Possible Cause Solution
Browser blocks third-party scripts Google Translate loads from translate.google.com. Ensure your network or ad-blocker does not block this domain.
JavaScript disabled The plugin requires JavaScript. Ensure it is enabled in your browser.
Invalid language code Check that the selected language is supported. Try English → Spanish as a test.

Footer placement is not positioning correctly

The plugin tries three footer locations in order:
1. #page-footer #footer-column-1
2. #page-footer .footer-container
3. #page-footer

If your theme uses a custom footer structure, the switcher may not find a home. In this case, use Header placement instead, or add custom CSS to position #local-translator-wrapper.

Was this page helpful?